Shopify App

Know who's leaving
before they do.

Keeply tracks each customer's unique purchase rhythm. When the rhythm breaks, you know about it — with the exact revenue at stake.

14-day free trial · $29/month · No credit card required



ADBO
Per-customer rhythm
4
Smart segments
$0
Hidden fees

The idea

Every customer shops
at their own pace.

A coffee buyer orders every 10 days. A furniture buyer orders once a year. Both are healthy — until they stop. Keeply measures each customer individually and flags the moment their pattern breaks.

1
Import your order history
Keeply syncs all your orders from Shopify in one click. No CSV exports, no setup required.
2
We calculate each customer's ADBO
Average Days Between Orders — measured individually, not as a store average. Someone who buys monthly has a different rhythm than someone who buys quarterly.
3
Rhythm breaks → you're alerted
When a customer goes quiet beyond their own pattern, they move to At Risk. You see exactly how many days overdue they are — and how much revenue is at stake.
4
Act before they're gone
Export At Risk customers to CSV, open them in Shopify, or wait for the weekly digest every Monday morning.
Revenue at Risk
$3,154
across 35 at-risk customers
92
New
49
Active
35
At Risk
24
Lost
Madaline Metz-Brown
190 days ago
$391.51
Gladys Lueilwitz
150 days ago
$382.97
Adrianna Schimmel
159 days ago
$221.23

What you get

Everything you need.
Nothing you don't.

Purchase rhythm — visualized

See 18 months of purchase activity at a glance. Each block is a month. When the blocks go dark, someone's rhythm has broken.

Usually every 86 days · 190 days since last order


At Risk
104 days overdue
ADBO: 86 days · Revenue at risk: $391.51

Weekly digest

Every Monday morning — a summary of your retention health, who moved to At Risk, who came back, and who needs attention this week.

Product groups

A coffee buyer and an equipment buyer have different rhythms. Groups let each category track churn on its own terms.

CSV export

Take your At Risk list into Klaviyo, Mailchimp, or any tool you already use. One click, right columns, ready to send.

Native Shopify UI

Keeply lives inside your Shopify Admin. No new tab, no separate login, no learning curve.

Customer segments

Four states.
One clear picture.

Every customer is always in one of four states. The goal is keeping as many people as possible in Active — and catching At Risk before they become Lost.

New

Still early in their journey. No established rhythm yet — but this is the most critical window. The gap between first and second purchase determines whether someone becomes loyal or disappears.

Active

Buying within their normal rhythm. No action needed. Keeply watches quietly so you can focus on the customers who do need attention.

At Risk

Their rhythm has broken. They haven't left yet — but the window to bring them back is closing. This is the most actionable segment. The sooner you act, the higher the chance of recovery.

Lost

Silent for a long time beyond their personal rhythm. Recovery is unlikely but not impossible. Worth a long-shot attempt before writing them off.

Stop losing customers
you don't know you're losing.

14-day free trial. No card required. Takes 2 minutes to set up.

Add to Shopify — it's free to start →

$29/month after trial · Cancel anytime from Shopify Admin · Billed through Shopify