Shopify App

Know who's leaving
before they do.

Tracks each customer's rhythm. Flags At Risk before they churn. Wins them back automatically.

Start free trial → How it works

30-day free trial · $29/month



ADBO
Per-customer rhythm
Auto
Win-back emails
2 min
To set up

The idea

Every customer shops
at their own pace.

A coffee buyer orders every 10 days. A furniture buyer orders once a year. Both are healthy — until they stop. Keeply measures each customer individually and flags the moment their pattern breaks.

1
Import your order history
Keeply syncs all your orders from Shopify in one click. No manual uploads, no setup required.
2
We calculate each customer's ADBO
Average Days Between Orders — measured individually, not as a store average. Someone who buys monthly has a different rhythm than someone who buys quarterly.
3
Rhythm breaks → you're alerted
When a customer goes quiet beyond their own pattern, they move to At Risk. You see exactly how many days overdue they are — and how much revenue is at stake.
4
Win them back automatically
Keeply sends a personalised win-back email at exactly the right moment — triggered by each customer's own rhythm, not a generic schedule. Track opens, clicks, and which campaigns actually brought customers back.
Revenue at Risk
$3,154
across 35 at-risk customers
92
New
49
Active
35
At Risk
24
Lost
Madaline Metz-Brown
190 days ago
$391.51
Gladys Lueilwitz
150 days ago
$382.97
Adrianna Schimmel
159 days ago
$221.23

What you get

Everything you need.
Nothing you don't.

◎

Purchase rhythm

See a customer's full purchase history at a glance — going back to their very first order. Each block is a month. When the blocks go dark, someone's rhythm has broken.

Usually every 86 days · 190 days since last order


At Risk
104 days overdue
ADBO: 86 days · Revenue at risk: $391.51
◆

See the revenue at risk

At-risk customers come with a price tag. See what's recoverable in dollars — not just a headcount.

↩

Win them back automatically

Personalised win-back emails triggered by each customer's own rhythm — not a generic blast. Set it once, Keeply handles the rest.

▤

Branded email templates

Build emails with your logo, colors, and content blocks. Live preview, no code, no external tools.

⊞

Four customer segments

New, Active, At Risk, and Lost — every customer in the right bucket. Filter by product group to see churn by category.

Customer segments

Four states.
One clear picture.

Every customer is always in one of four states. The goal is keeping as many people as possible in Active — and catching At Risk before they become Lost.

New

Still early in their journey. No established rhythm yet — but this is the most critical window. The gap between first and second purchase determines whether someone becomes loyal or disappears.

Active

Buying within their normal rhythm. No action needed. Keeply watches quietly so you can focus on the customers who do need attention.

At Risk

Their rhythm has broken. They haven't left yet — but the window is closing. Keeply can automatically send a personalised win-back email the moment they drift. The sooner you act, the higher the chance of recovery.

Lost

Silent for a long time beyond their personal rhythm. Recovery is unlikely but not impossible. Worth a long-shot attempt before writing them off.

Stop losing customers
you don't know you're losing.

30-day free trial. Takes 2 minutes to set up.

Add to Shopify — it's free to start →

$29/month after trial · Cancel anytime from Shopify Admin · Billed through Shopify